You may return new, unopened items within 14 days of delivery. All returned items must have original tags on them. We cannot accept worn items there are no exceptions to this policy. Once we’ve received, inspected & approved the item for refund or exchange we will notify you via email. We accept returns on cowboy boots. Only on returns for cowboy boots will we charge a 10% restocking fee due to the handling and shipping of the boots.
We never grant a return authorization on any items used or with tags removed. If you think and judge that an item is defective, you should contact us by emailing us at firstname.lastname@example.org. Taking and sending pictures of the item to us will expedite returning procedures.
In any cases, the wrong or defective items should be returned to us for physical evaluation and confirmation.
You should expect to receive your refund within two to three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, Simply email us with your order number and situation. We’ll notify you via e-mail of your return status once we’ve received and processed the returned item.
We can ship to virtually any address in the States. Note that there are restrictions on some products, and some products cannot be shipped to some destinations. If you are an international buyer, simply email us for proper attention to your inquiries and requests prior to placing an order, so we may arrange a service for you.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are flat-rate. Standard Shipping 3-7 USPS **BUSINNESS** days is $4.00 2-3 USPS **BUSINNESS** days priority is $10.00.
ALL SHIPPING METHODS REQUIRES 1 DAY HANDLING TIME